Workato
automation

API People is a certified Workato Platinum Partner. We turn Workato’s AI-powered iPaaS into working automation across any industry — reusable connectivity, business-process automation and measurable ROI, fast. Deepest expertise: banking, credit unions & fintech.

Workato Platinum Partner Workato Platinum Partner
5.0 ★★★★★
Average client review

2026 Workato Partner Awards

North America Industry Excellence Partner of the Year

Workato named API People its 2026 North America Industry Excellence Partner of the Year — recognition of the automation outcomes we deliver for banks, credit unions and fintechs across the region.

north american industry excellent partner of the year workato

API People & Workato

Certified experts across the whole automation journey

As a certified Workato Platinum Partner, API People turns Workato's AI-powered iPaaS into working automation — reusable connectivity, enterprise-grade orchestration and measurable ROI, fast.

Our expertise runs deep in regulated industries: custom banking-core connectors (Symitar, SilverLake, Fiserv, FIS), pre-packaged automation recipes and productivity workbots for Slack and Teams — delivered end to end, from discovery to managed services.

Why choose API People

Skilled resources, accelerators and years of automation experience

A senior, boutique team

A focused specialist team — not a staffing pyramid. You get direct access to the people actually building your automations.

  • Direct access to senior architects
  • A named team from kickoff
  • Boutique focus, enterprise rigor

Methodology & accelerators

A proven agile framework and reusable IP that take weeks off delivery — and keep quality high as you scale.

  • Agile on JIRA & Confluence
  • Error-handling accelerators
  • Custom connectors on Ruby SDK

Regulated-industry depth

Deep expertise for banks, credit unions and fintechs — where compliance and core systems can’t be an afterthought.

  • Custom banking-core connectors
  • SOX-aligned controls & logging
  • Partner Advisory Board members

Full lifecycle, not just build

One accountable team across the whole journey — with ongoing support long after go-live.

  • Discovery, design & architecture
  • Build, test & deployment
  • Managed services after go-live

Certified expertise

Certified consultants — and certified leadership

Our Workato practice is built on advanced-level certified developers, architects and project managers — the depth to guide strategy and the hands-on skill to deliver it. Certification runs top to bottom, not just at the edges.

24Active Workato practitioners
30+Integration specialists globally
OCP 3.0GEARS-aligned methodology
Technical Developer Technical Architect Integration Developer (IDC) Automation Pro Sales Specialist
Workato Platinum Partner Partnership tier Platinum Partner Workato’s highest partner tier — earned through proven delivery and certified teams. Read the announcement
Workato Automation Pro I Automation Pro I Foundational certification
Workato Automation Pro II Automation Pro II Advanced certification
Workato Automation Pro III Automation Pro III Expert certification

The Workato platform

Why teams standardize on Workato

A recognized iPaaS leader

Workato is consistently rated a market leader in integration platform as a service (iPaaS), trusted by thousands of enterprises to unify integration and automation on one platform.

AI-powered & low-code

A no-code/low-code builder with built-in AI means business and technical teams ship automations together — faster than traditional integration tooling allows.

Thousands of connectors

A vast library of pre-built connectors and recipes covers the SaaS your business runs on — and the Ruby SDK lets us build connectors for anything that isn’t covered.

Enterprise-grade governance

Environment management, role-based access, audit logging and replayable error handling make Workato robust enough for regulated financial institutions.

What we deliver with Workato

Everything you need to automate — under one roof

Automate end-to-end
business processes

Reusable Workato recipes that connect every system a process touches — from the trigger to the final update — live in weeks, not quarters.

  • Lead-to-cash & procure-to-pay
  • Employee on/off-boarding
  • Invoice & financial reporting
Recipes Immediate ROI
#recipe · new-account.workatoAutomated
New loan applicationSalesforce
Trigger
Create accountJack Henry Symitar
Sync contact & notifySalesforce · Slack
Done

Move & reconcile
data in real time

Pipelines and ETL that keep every system in sync — plus cloud migration and modernization when you need to move off legacy infrastructure.

  • Data sync & pipelines
  • ETL & data processing
  • Cloud migration & modernization
ETL Pipelines
#sync · salesforce ↔ netsuiteLive
Salesforce → NetSuite12,480 records
Live
NetSuite → SnowflakeHourly pipeline
0 conflictsLast run 2 min ago
Healthy

Connect the systems
no one else can

Bespoke connectors built on the Workato Ruby SDK — with automated testing and versioned releases — for the core-banking and legacy systems no native connector reaches.

  • Symitar & SilverLake
  • Fiserv & FIS cores
  • OAuth & API-key patterns
Ruby SDK Versioned
#symitar_connector.rbSDK
# Workato Connector SDK connector do action :create_member, :input => schema trigger :on_transaction, :poll => true auth :oauth2, :refresh => true end ✓ 42 tests passing · released v2.3.0

Publish & govern
your APIs

Turn the integrations you build into managed APIs — with key and OAuth token management, rate limiting and endpoint monitoring built in.

  • API publishing & versioning
  • Key & OAuth token management
  • Rate limiting & monitoring
APIM OAuth
#api · gatewayLive
GET /accounts/{id}120 ms response
200
POST /transfersOAuth 2.0 secured
201
Rate limit1,000 requests / min
Throttled

Secure, auditable,
ready to scale

Environment, access and lifecycle management that keeps every workspace secure, compliant and auditable as your automation program grows.

  • Recipe lifecycle (Dev/Test/Prod)
  • RBAC & SSO
  • Audit logs & data masking
RLCM SOX-aligned
#workspace · governanceSecured
Dev · Test · ProdRecipe lifecycle mgmt
RLCM
5 roles · SSO + JITRBAC 2.0
Audit logs onData masking enabled
SOX

Automation where your
team already works

We build workbots for Slack and Microsoft Teams that turn multi-step processes into a single message — no new tools to learn, no context-switching.

  • Trigger approvals, lookups and updates from chat
  • Real-time alerts from your core and CRM
  • A full audit trail on every automated action
Slack Microsoft Teams
#onboarding-opsAutomated
RC
Rachel Cho

New partner FirstState CU signed — kick off onboarding.

W
API People WorkbotBot

On it. Onboarding recipe started for FirstState CU.

Onboarding workflow started
Core systemJack Henry Symitar
Automated steps6 of 6 queued
Estimated go-live~4 weeks
View recipe Notify team
W
API People WorkbotBot

✅ Sandbox connection to Symitar verified — test transactions passing.

Fluent across your entire enterprise stack

From integration platforms and core banking to the newest AI assistants — we connect the systems your business already runs on, and build connectors where none exist.

Integration, Automation & APIM

  • Workato
  • Gravitee
  • Okta
  • REST & SOAP
  • Webhooks
  • Kafka

Business Apps & ERP

  • Salesforce
  • NetSuite
  • SAP
  • Workday
  • ServiceNow
  • Coupa

AI & Assistants

  • Claude
  • Gemini
  • ChatGPT
  • Microsoft Copilot
  • Slack
  • Teams

Cloud & Data

  • AWS
  • Azure
  • Snowflake
  • Google Cloud

Platforms & systems we work with

Workato Banking Core Connectors

Connectors for the cores that
power banking

To support these solutions, API People has developed Workato connectors for most US banking cores — giving your institution a faster, safer path to automation.

Symitar & SilverLake

As part of the Fintech Integration Network (FIN), we hold certified test access for seamless Jack Henry core integrations.

DNA, Premier & Spectrum

Simplify integration with Fiserv's leading banking cores across retail and commercial banking environments.

Horizon & IBS (Code Connect/XM)

Enable fintechs to integrate seamlessly with FIS core systems for community banks and credit unions.

Keystone

Extend connectivity to additional financial platforms through Corelation's modern credit union core.

These are our banking-core specialties — but we design and maintain Workato connectors far beyond them. Using the Workato Ruby SDK, we build connectors for CRM, ERP, cloud and niche vendor systems too, including many not shown here.

Explore the connector marketplace

How we deliver

From discovery to scale — a low-risk path to automation

1

Discovery

We map your business processes, the systems they engage and the data they exchange — then recommend what to automate.

2

Planning

We prioritize your automation backlog, plan the roadmap and build the connections for your key systems.

3

Implementation

We build, test and deploy your prioritized automations — fast, thanks to Workato's connection library and developer experience.

4

Management

We support — or help you support — monitoring and management of the platform via Workato's intuitive dashboard.

5

Scaling

We help you reuse recipes and connections to rapidly build and deploy additional game-changing automations.

What we automate for financial institutions

The processes banks, credit unions and fintechs run every day — connected and automated on Workato, with your core system at the center. The same platform expertise applies to any industry.

Lending & loan operations

  • Loan application to core booking
  • Document & KYC collection
  • Status alerts to staff & members

Deposit & account operations

  • New account opening & onboarding
  • Core ↔ CRM data sync
  • Card & payment exceptions

Finance & accounting

  • Invoice & AP automation
  • GL & ERP reconciliation
  • Automated financial reporting

Compliance & risk

  • Audit trails & SOX-aligned logging
  • BSA/AML data workflows
  • Regulatory reporting prep

HR & employee onboarding

  • Joiner / mover / leaver flows
  • Access provisioning & revocation
  • HRIS ↔ payroll sync

Member & customer support

  • Ticket routing & enrichment
  • Case data from core & CRM
  • Slack / Teams alerts to staff

Deepest in financial services — ready for any industry

Regional Banking
Credit Unions
Fintech
Healthcare
Telco
Retail & e-Commerce
And many more
Eight Weeks to Go-Live: How WRI Built a Full Grants Management Integration Between Salesforce and Workday Without Missing a Deadline
Case Study Spotlight

Eight Weeks to Go-Live: How WRI Built a Full Grants Management Integration Between Salesforce and Workday Without Missing a Deadline

The World Resources Institute successfully implemented a Salesforce-Workday integration within eight weeks, enhancing their funded research lifecycle management.

“8-week deadline, zero delay to Workday go-live”

API IntegrationGrants ManagementiPaaSManaged Services
Read the case study

What we automate for financial institutions

Delivery is only the start. Our managed services keep your integrations monitored, documented and owned — so teams spend their time building, not firefighting.

40%Fewer incidents through proactive monitoring
99.8%Platform availability across managed automations
100%Documentation & governance coverage
Governance
Monitoring & alerting
Service desk & SLAs
Continuous improvement
Client Voices

What technology
leaders say about us

Workato See review on Workato
★★★★★5.0

Going above and beyond

Reusable templates and complex integrations that cut our operational load and accelerated launch. An agile team with deep Workato and core-banking expertise — our pilot went live smoothly.
MR
Max RothsteinUpstart · Dec 19, 2025
Workato See review on Workato
★★★★★5.0

Easy to work with, strong solutions

They grasp requirements fast and deliver strong, flexible solutions — adapting to scope changes and implementing quickly with deep technical knowledge.
SH
Scott HonseWorld Resources Institute · Nov 11, 2025
Workato See review on Workato
★★★★★5.0

An excellent implementation partner

Reliable, agile and highly skilled in middleware and API integrations — they connected seven systems to Salesforce using best practices. Recommended for any integration project.
GC
George CampaCredit Human Federal Credit Union · Sep 4, 2025
Workato See review on Workato
★★★★★5.0

Exceptional partner for Workato projects

Deep Workato expertise delivered scalable, efficient automations and seamless integrations — with clear communication and proactive project management that kept everything on track.
JE
Josh ElcikWhittier Trust · Sep 3, 2025
Workato See review on Workato
★★★★★5.0

On time and on budget

Our Salesforce–NetSuite integration on Workato was delivered on time and on budget. Strong technical acumen and quote-to-cash expertise drove real gains in scalability and efficiency.
SK
Stephen KowalMission Telecom · May 5, 2025
Workato See review on Workato
★★★★★5.0

Dream Team

Among three vendors we chose API People — and they exceeded expectations. However complex the request, they always find an effective solution. Outstanding partners.
BH
Brett HillFortis Bank · Jan 28, 2025

FAQ

Questions,
answered

What technology leaders ask before starting a Workato engagement with us.

Do we need an existing Workato license?

Not necessarily. We can advise on the right licensing and provision it through our Platinum partnership, or work entirely within your existing Workato workspace — whichever is cleaner for your team.

How fast can we go live?

Most pre-packaged recipes reach a working pilot in a few weeks. Exact timelines depend on system access and scope, which we confirm during a short discovery.

Which banking cores do you support?

Jack Henry (Symitar & SilverLake), Fiserv (DNA, Premier & Spectrum), FIS (Horizon & IBS via Code Connect/XM) and Corelation Keystone, among others — with connectors for most US cores.

How do you handle security & compliance?

Isolated partner environments, least-privilege access, robust logging and SOX-aligned controls on every integration — the same standards trusted by regulated financial institutions.

What does an engagement cost?

Scoped to your priorities after discovery. We lead with the automations that deliver the fastest measurable ROI, so early wins fund the broader roadmap.

Workato blogs

Insights on automation & iPaaS

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