Resources

Articles, case studies, and guides on API integration, automation, and orchestration — real strategies from teams building scalable, connected systems across financial services and beyond.

ARTICLE

Governance in Action: Identity and Guardrails in Production

STEVE SKRIPEK · AUGUST 24, 2026 · 10 MINS

The post discusses governance in production using MCP servers, identity access, and automated PII detection, highlighting effective AI tooling management.

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MULESOFT

The Control Plane: What “Governed Agents” Actually Look Like

NAVEEN NADIMPALLI · AUGUST 18, 2026 · 17 MINS

AI agents need external governance controls to prevent security breaches and ensure compliance; firms struggle with oversight and accountability.

ARTICLE

“The AI Decided” Is Not a Defense

NAVEEN NADIMPALLI · AUGUST 6, 2026 · 12 MINS

In 2026, accountability for AI agents rests with executives, revealing governance failures and urgent needs for effective controls.

ARTICLE

From Clean Slate to Working Pattern Building My Own Control Plane

STEVE SKRIPEK · JULY 28, 2026 · 8 MINS

The author shares their experience building a Confluence MCP server with AI assistance, emphasizing ownership, accessibility, and reduced dependency on engineers.

ARTICLE

Workato as the Control Plane for AI

STEVE SKRIPEK · JULY 21, 2026 · 7 MINS

How Workato can serve as a control plane for AI — scoping credentials and capabilities so bringing AI into your knowledge base…

CASE STUDY

How Upstart & API People cut lending-partner onboarding by over 80%

STEVE SKRIPEK · JULY 2, 2026 · 2 MINS

An inside look at how Upstart, API People, and Workato built a scalable integration architecture across core banking systems — without pulling…

Onboarding time 3–6 months → ~4 weeks

API Integration Core Banking Financial Services FinTech FIS Fiserv iPaaS Jack Henry Symitar Partner Onboarding Workato

ARTICLE

The Regional Bank’s Dilemma: Orchestrating Salesforce Customization and Development to Survive the $5B Growth Ceiling

NAVEEN NADIMPALLI · JUNE 16, 2026 · 7 MINS

Discover how Salesforce for Regional Banks helps break the $5B growth ceiling using custom development and MuleSoft integration to scale relationships.

ARTICLE

Salesforce Document Generation & Docusign: The Strategic Guide for Regional Banks

NAVEEN NADIMPALLI · MAY 21, 2026 · 6 MINS

Discover how regional banks use Salesforce Document Generation & Docusign to automate contracts, reduce manual errors, and scale growth.

ARTICLE

The Velocity of Trust: Why OmniScript is the Strategic Pivot for Mid-Market Fintechs

NAVEEN NADIMPALLI · APRIL 27, 2026 · 7 MINS

Salesforce OmniScript transforms complex banking processes into user-friendly digital experiences, enhancing customer loyalty for community banks and fintechs.

ARTICLE

When Should a Bank Procure an iPaaS in the Best-of-Breed Modernization Process?

STEVE SKRIPEK · MARCH 10, 2026 · 6 MINS

For banks and credit unions, optimal timing for procuring an iPaaS is after selecting a first best-of-breed solution but before the second.

ARTICLE

The Fiserv DNA Modernization Guide: 4 Signs Your Institution Is Ready to Automate Loan Processing

NEIL TEJWANI · MARCH 3, 2026 · 9 MINS

Community banks using Fiserv DNA face pressure to automate loan processing amid rising consumer expectations and regulatory challenges.

Workato Industry Excellence Partner of the Year

PRESS RELEASE

API People Recognized as the Industry Excellence Partner of the Year for Workato

CAMILA NONATO · MARCH 2, 2026 · 3 MINS

API People was awarded Workato's Industry Excellence Partner of the Year for exceptional automation solutions in banking and fintech.

PRESS RELEASE

API People Proudly Achieves Workato Platinum Partner Status

CAMILA NONATO · FEBRUARY 11, 2026 · 2 MINS

API People achieves Platinum status in the Workato Partner Program, highlighting expertise in integration solutions for financial services.

ARTICLE

Why $5B Banks are Choosing Best-of-Breed Technology over Legacy Cores Modules

NEIL TEJWANI · JANUARY 30, 2026 · 5 MINS

Mid-sized financial institutions face modernization challenges but can transform using best-of-breed technologies to improve efficiency and customer experience.

ARTICLE

Modernizing Banking: The Best-of-Breed Approach

STEVE SKRIPEK · JANUARY 22, 2026 · 5 MINS

Banks face pressure to modernize rapidly and efficiently, adopting best-of-breed technologies while addressing integration and core system limitations.

PRESS RELEASE

API People Launches Workato Connector for FIS® Horizon

CAMILA NONATO · JANUARY 14, 2026 · 3 MINS

API People launches custom Workato connectors for FIS core platforms, aiding banks in modernizing systems and accelerating digital transformation.

PRESS RELEASE

API People Launches Workato Connector for FISERV® DNA

CAMILA NONATO · NOVEMBER 5, 2025 · 3 MINS

API People launched custom Workato connectors for FISERV core platforms, enhancing digital transformation for banks and credit unions.

ARTICLE

How Workato’s Agentic Orchestration Is Redefining Intelligent Automation in 2025

STEVE SKRIPEK · OCTOBER 22, 2025 · 9 MINS

Agentic orchestration revolutionizes enterprise automation, combining AI adaptability with governance to enhance operational efficiency and agility in 2025.

ARTICLE

Workato Bets on AI: GO & DeepConverse

STEVE SKRIPEK · SEPTEMBER 17, 2025 · 4 MINS

Workato launched Workato GO, enhancing integration with AI-driven automation and orchestration through the acquisition of DeepConverse, revolutionizing workflows.

PRESS RELEASE

API People Achieves Gold Status in Workato Partner Program

CAMILA NONATO · AUGUST 18, 2025 · 2 MINS

API People Achieves Gold Status in Workato Partner Program, showcasing excellence in secure, scalable integration and automation solutions.

ARTICLE

iPaaS: The Digital Backbone of Your Business

STEVE SKRIPEK · AUGUST 13, 2025 · 3 MINS

iPaaS connects disparate applications, automates workflows, and enhances digital transformation, enabling businesses to save costs and improve efficiency.

ARTICLE

How Workato Enables AI-Ready Banking

STEVE SKRIPEK · JUNE 17, 2025 · 5 MINS

Workato integrates banking systems, automates workflows, and ensures data accuracy, enabling effective AI operations and compliance in financial institutions.

PRESS RELEASE

API People Launches Workato Connectors for Jack Henry®

STEVE SKRIPEK · JUNE 3, 2025 · 5 MINS

Unlock real-time banking integrations with our new Workato connectors for Jack Henry®. Fast, secure, and built for compliance.

PRESS RELEASE

API People Announces Strategic Partnership with Hive

STEVE SKRIPEK · MAY 29, 2025 · 1 MINS

API People partners with Hive to enhance productivity and efficiency through tailored project management solutions for hybrid work environments.

PRESS RELEASE

VIP Enables API People to Integrate with Symitar®

STEVE SKRIPEK · MAY 22, 2025 · 3 MINS

VIP Enables API People to Integrate with Symitar®, offering credit unions scalable automation, faster integration, and secure deployments.

PRESS RELEASE

VIP Enables API People to Integrate with the SilverLake System®

STEVE SKRIPEK · MAY 22, 2025 · 3 MINS

VIP Enables API People to Integrate with SilverLake System® — helping banks accelerate automation, efficiency, and digital innovation.

ARTICLE

Business Orchestration and Automation Technologies (BOAT): The Future of Business Automation

STEVE SKRIPEK · APRIL 14, 2025 · 4 MINS

Explore the rise of Business Orchestration and Automation Technologies (BOAT). Learn how AI-powered orchestration transforms enterprise integration strategies.

ARTICLE

Streamlining Financial Data Management with iPaaS & ERP Integration

STEVE SKRIPEK · FEBRUARY 12, 2025 · 5 MINS

Integrating iPaaS and ERP solutions enhances financial data management by automating workflows, improving accuracy, and enabling real-time insights.

ARTICLE

From Legacy to Leading-Edge: Salesforce Financial Services Cloud for Community Banks and Credit Unions

STEVE SCOTT · JUNE 29, 2024 · 4 MINS

This article discusses the challenges of Legacy CRM Systems in Community Banks and Credit Unions and how to solve with Salesforce FSC.

ARTICLE

Last-mile TLS for AKS Cluster

GUILHERME MACHADO · JUNE 22, 2023 · 8 MINS

This blog post concludes a series on setting up Anypoint Runtime Fabric on Azure Kubernetes Service, focusing on enabling TLS for APIs.

ARTICLE

Install RTF and Deploy Simple Apps to Your AKS Cluster Using AGIC

GUILHERME MACHADO · JUNE 21, 2023 · 13 MINS

This part of the blog series details the installation of Anypoint Runtime Fabric on Azure Kubernetes Service, focusing on the ingress controller…

ARTICLE

Creating an AKS Cluster for RTF

GUILHERME MACHADO · JUNE 20, 2023 · 5 MINS

This blog post outlines the installation of Anypoint Runtime Fabric on Azure Kubernetes Service using Application Gateway Ingress Controller.

ARTICLE

Create, Test, Build, and Deploy Custom API Governance Rulesets With the Ruleset-Development-CLI Tool

GUILHERME MACHADO · MAY 5, 2023 · 4 MINS

The final part of the series explains developing, testing, building, and deploying custom rulesets with MuleSoft’s ruleset-development-cli tool.

ARTICLE

Creating and Sharing Custom API Governance Rulesets

GUILHERME MACHADO · APRIL 28, 2023 · 3 MINS

This third post outlines creating and sharing custom API governance rulesets in MuleSoft's Anypoint Platform for enhanced compliance.

ARTICLE

API Governance Workflow and Applying Rulesets

GUILHERME MACHADO · APRIL 21, 2023 · 3 MINS

This article outlines the MuleSoft API governance workflow for applying rulesets, ensuring APIs meet governance standards throughout their lifecycle.

ARTICLE

API Governance Overview

GUILHERME MACHADO · APRIL 14, 2023 · 3 MINS

This post introduces a four-part series on API governance using MuleSoft Anypoint Platform, covering management, standards, and predefined rulesets.