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Salesforce's Hosted MCP Server enables plain-English queries on CRM data via Slack, eliminating the need for custom integrations.

The post discusses governance in production using MCP servers, identity access, and automated PII detection, highlighting effective AI tooling management.

AI agents need external governance controls to prevent security breaches and ensure compliance; firms struggle with oversight and accountability.

In 2026, accountability for AI agents rests with executives, revealing governance failures and urgent needs for effective controls.

How Workato can serve as a control plane for AI — scoping credentials and capabilities so bringing AI into your knowledge base doesn't mean handing over the keys.